I am writing this article to tell a story of how many people get computer infections and why each time they do there is a surprise which seems to cloud over them as if this could never happen to them. Each time I have to tell somebody that they have a virus or another type of infection I am forced into explaining how computers get infected and why your Antivirus from years past is not good enough anymore. There is a secret to why computers get infected and I can tell it to you now. The problem is that even armed with this highly valuable information many people do not call themselves to act upon this information. I am going to tell you the secret now, are you ready? The secret as to why a computer user gets a computer infections is simple, and it has nothing to do with having or not having proper antivirus software. The secret is that the end user is a non-computer-educated end user. Plain and simple, that’s it!
In the corporate world we are faced with people in high level positions who do not wish to educate themselves about computers and need to be caressed into a position thinking that their computer really does have a problem because they could never admit to not knowing about something. In the corporate world we call the issue a “PEBKAC issue”. Inside circles more commonly referred to this as a, “Problem Exists Between Keyboard And Chair issue”. In other words it is the end user. In the residential and Small business arena we see it a lot as well. That is why people like I can make a living and why HeroTechs can employee people here on Long Island. We at HeroTechs have no problem teaching people how to maintain their computers regularly if they are up for the regular preventative maintenance activities that each computer requires. We would rather teach to fish than always fish for you. For those who are not up for the regular work required we provide this support as a Service Contract and even offer a Virus Removal service free of charge should you get infected while we are maintaining your computers.
The sole purpose of this HeroTechs Blog is to inform people and educate them about what a computer requires to run healthy and always be ready for use without any slow response or bottlenecks. We do that by writing about what we are seeing in our Service shop regularly. What does that have to do with an article entitled, “AntiVirus Software: A False Sense of Security”? Today I have a machine on the workbench which has infections and yet the Antivirus software is installed and working just fine. For someone who is uneducated about computers they have a false sense of security that they cannot get infected as they have Antivirus. This person had an expired version of Antivirus from 2005 which has had not updated properly since a few years ago. It’s amazing the machine did not get heavily infected sooner. Every time I ask if someone has Antivirus the answer is, “yes”. When I ask other questions such as does it include a resident shield? A link Scanner? Does it scan daily? At what time? Does it check cookies, eMail, IM? I get the same answer, “I don’t know.”. Not all Antivirus software is the same and you may not need to have a fortress of security if your just gaming. Knowing all the reasons how a computer gets infected, all the ways to protect your computer and balancing the two is what a computer literate person does. That is why I can do it fast and why I choose to educate others as well. Having Antivirus never makes your computer safe alone. You need to ensure you have the latest major revision, latest updates and you need to scan daily for viruses and malware. Weekly clean out all temp files and cookies. That means your stored passwords go too. Make sure that your Security Center is up to date regularly as well. HINT: Your Security Center has a traffic light approach to make it simple. Green = Good; Yellow or Red = BAD!.
You should also go to update.microsoft.com weekly to see if there are major service packs or version changes which are larger in size and keep being put off by auto updates due to your connect speed or how busy your computer is. In other words if you miss any updates you will find out this way and have the opportunity to update the computer prior to being hit with an infection.
So there you go…..Now you too are enlightened and know the secret of how to stay infection free. You have to educate yourself regularly (I just gave you a quick lesson on the street). Now there is a call to action which is for you to take this information and use it to your advantage to maintain your computers security regularly. If you do what I explained above you will be 99.999% guaranteed infection free. Hey there’s always the stuff you don’t know which can get you which is why there is a .001% chance of infection. If you have trouble and cannot perform this regularly give us a call at 1-888-4-HEROTECHS and we will be more than happy to help you out.
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